AAI thick client not launching after upgrading to 6.3.0-2

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Article ID: 223479

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

AAI thick client not launching after upgrading to 6.3.0-2

 

Launch File Tab

<?xml version="1.0" encoding="UTF-8"?><jnlp codebase="http://ch1jsawdvapp001.uboc-ad.corp.uboc.com:8080/aai/" href="jaws.jnlp&#063;user=to71517&amp;password=TOKEN_2425575&amp;domain=AAI_ldap">                      <information>               <title>AAI-Dev</title>                   <vendor>Broadcom Inc.</vendor>                     <homepage href="http://www.broadcom.com" />                     <description>Automic Automation Intelligence</description>                <icon href="images/logo-j.png" />                     <icon kind="splash" href="images/logo-with-bg.png" />                    <shortcut online="true">                                   <desktop />                              <menu submenu="Automic Automation Intelligence" />                  </shortcut>      </information>             <security>                       <!-- <j2ee-application-client-permissions/> -->              <all-permissions/>        </security>                   <resources>                  <j2se version="1.8.0+" href="http://java.sun.com/products/autodl/j2se" initial-heap-size="128m" max-heap-size="512m"/>                                            <property name="swing.aatext" value="true" />                                    <jar href="jaws-jnlp-6.3.0-2.jar" />               <jar href="jaws-common-buildInfo-6.3.0-2.jar" />                      <jar href="jaws-common-dto-6.3.0-2.jar" />                   <jar href="jaws-common-ejb3client-6.3.0-2.jar" />                     <jar href="jaws-common-swingutil-6.3.0-2.jar" />                      <jar href="jaws-common-svg-6.3.0-2.jar" />                   <jar href="jaws-common-util-6.3.0-2.jar" />                   <jar href="jaws-common-ejb3intf-6.3.0-2.jar" />            <jar href="datatips-6.3.0-2.jar" />                <jar href="jboss-client.jar" />                 <jar href="log4j.jar" />              <jar href="MDateSelector14-00336.jar" />                        <jar href="tahini0.4.jar" />                    <jar href="dom4j-1.4.jar" />                  <jar href="jfreechart-1.0.13.jar" />                    <jar href="jcommon-1.0.16.jar" />                <jar href="xpp3_min-1.1.4c.jar" />                     <jar href="xmlpull-1.1.3.1.jar" />                       <jar href="xstream-1.4.1.jar" />                  <jar href="jxlayer.jar" />                        <jar href="jsoup-1.8.3.jar" />                 <jar href="commons-lang3-3.7.jar" />    </resources>                        <application-desc main-class="com.termalabs.client.main.JNLPMain">               <argument>enableJobstreamStartJobs=true&amp;password=TOKEN_2425575&amp;jawsServerId=AAI-Dev&amp;jawsServerDescription=Automic Automation Intelligence Server&amp;domain=AAI_ldap&amp;report-max-pages-options=10, 20, 50, 100, 500&amp;reportMaxJobs=10000&amp;user=to71517&amp;useStrictSlaLateDefinition=true&amp;allowGroupStartJobstreamRun=false</argument>            </application-desc></jnlp>

 

Exception Tab 

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://ch1jsawdvapp001.uboc-ad.corp.uboc.com:8080/aai/jaws-jnlp-6.3.0-2.jar

            at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

            at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

            at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

            at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

            at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

            at java.util.concurrent.FutureTask.run(FutureTask.java:266)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

            at java.lang.Thread.run(Thread.java:748)

 

 

Wrapped exception tab

java.io.IOException: index file not found

            at com.sun.deploy.cache.CacheEntry$7.run(Unknown Source)

            at java.security.AccessController.doPrivileged(Native Method)

            at com.sun.deploy.cache.CacheEntry.writeFileToDisk(Unknown Source)

            at com.sun.deploy.cache.CacheEntry.writeFileToDisk(Unknown Source)

            at com.sun.deploy.cache.CacheEntry.writeFileToDisk(Unknown Source)

            at com.sun.deploy.cache.Cache.createNewCacheEntry(Unknown Source)

            at com.sun.deploy.cache.Cache.downloadResourceToTempFile(Unknown Source)

            at com.sun.deploy.cache.Cache.downloadResourceToCache(Unknown Source)

            at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

            at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

            at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

            at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

            at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)

            at java.util.concurrent.FutureTask.run(FutureTask.java:266)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

            at java.lang.Thread.run(Thread.java:748)

 

Environment

Release : 6.3.0-2

Component : AUTOMIC AUTOMATION INTELLIGENCE ENGINE

Resolution

After rebooting the client machine they were able to launch the AAI thick client.