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Upper limit size of maileater mail messages
Article ID: 223419
Updated On:
Products
CA Service Desk Manager
CA Service Management - Service Desk Manager
Issue/Introduction
This document describes the upper limit of the mail sizes that maileater will be able to accept for processing
Environment
CA Service Management 11.x to 17.3
Resolution
As of Service Management 17.3, the current upper limit of mail size in maileater is 500 KB per existing design. Future releases may increase the upper limit.
Additional Information
If maileater encounters a received mail that is too large to process per the above upper limit, the given mail will be logged in the maileater_nxd.log file, then the mail will be deleted without further processing.
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