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Upper limit size of maileater mail messages


Article ID: 223419


Updated On:


CA Service Desk Manager CA Service Management - Service Desk Manager


This document describes the upper limit of the mail sizes that maileater will be able to accept for processing


CA Service Management 11.x to 17.3


As of Service Management 17.3, the current upper limit of mail size in maileater is 500 KB per existing design.  Future releases may increase the upper limit.

Additional Information

If maileater encounters a received mail that is too large to process per the above upper limit, the given mail will be logged in the maileater_nxd.log file, then the mail will be deleted without further processing.