APM SaaS Cloud Proxy Certificate Issue

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Article ID: 223415

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Getting a SSL certificate issue after changing the IP address on the Linux server where Cloud Proxy is running on.

ERROR 4827 --- [nioEventLoopGroup-3-31] c.c.a.c.w.WebSocketClientHandler         : [id: 0x6788b7fe, L:/10.37.7.93:36226 ! R:apmgw.dxi-na1.saas.broadcom.com/35.186.161.12:443] Exception: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

io.netty.handler.codec.DecoderException: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

Mis configuration 

Environment

Release :

Component :

Resolution

Issue resolved when the IP table was corrected on Linux Server where CP runs.