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Unable to start the CAPC services


Article ID: 223410


Updated On:


CA Performance Management - Usage and Administration DX NetOps


The mysql service will not start after patching and as a result the CAPM sso service won't start.  The /opt/CA/MySql/data/<hostname>.err shows the following error:


2021-08-25T18:19:42.358335Z 0 [ERROR] InnoDB: Only one log file found.
2021-08-25T18:19:42.358399Z 0 [ERROR] InnoDB: Plugin initialization aborted with error not found
2021-08-25T18:19:42.859138Z 0 [ERROR] Plugin 'InnoDB' init function returned error.
2021-08-25T18:19:42.859189Z 0 [ERROR] Plugin 'InnoDB' registration as a STORAGE ENGINE failed.
2021-08-25T18:19:42.859200Z 0 [ERROR] Failed to initialize builtin plugins.
2021-08-25T18:19:42.859207Z 0 [ERROR] Aborting


Missing ib_logfile


Dx NetOps Performance Management any version


In /opt/CA/MySql/data/ we moved off the ib_logfile0 and then restarted mysql with a service mysql start and the service started right up, and we were then able to start the CAPM servioces

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