Data Aggregator will not sync after Netops Portal upgrade to version 21.2.2

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Article ID: 223381

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

We are having some issues with the DA: 8581

After upgrading from PM 3.5 to NetOps 21.2.2, the Data Aggregator data source fails to connect; test fails, 401 error

 

 

 

 

 

 

 

Cause

SsoEncryptionDecryptionKey mismatch

DA:8581/rest/dataaggregator

SsoEncryptionDecryptionKey is default #$utP9%z

Environment

Release : 21.2

Component :

Resolution

Go into MySql

/opt/CA/MySql/bin/mysql -uroot -p<MySqlPassword>

use netqosportal

select * from performance_center_properties order by 1,priority;

find the value for SsoEncryptionDecryptionKey

 

curl -v -u admin -X PUT -H 'Content-Type: application/xml' -d'<DataAggregatorInfo version="1.0.0"><SsoEncryptionDecryptionKey><EncryptionKey from above></SsoEncryptionDecryptionKey></DataAggregatorInfo>' http://localhost:8581/rest/dataaggregator/5

 

DA:8581/rest/dataaggregator now shows the correct key for "SsoEncryptionDecryptionKey"