CI group impact color

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Article ID: 223377

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

I would like to propagate CI status to Groups in SOI services. Currently there are always green regardless child CI’s are alerted.

According the documentation Groups do not commonly have severity. Is it possible to change this and how.

From doc:

Groups are often used to leverage the same custom propagation policy for a set of CIs, or to funnel several aggregate propagation types into one top-level CI. Group CIs do not commonly have a severity because they are not managed by a domain manager, but the impact of the CIs they contain is considered in how the group CI impacts other CIs and the service.

 

 

 

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Console

Resolution

Group icon will not change, this is working as designed.