CCS Evaluation job is hanging at resolving assets

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Article ID: 223320

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Updated On:

Products

Control Compliance Suite Standards Server Control Compliance Suite

Issue/Introduction

Control Compliance Suite when running a CER job or Evaluation job, it gets stuck at resolving assets.  The job never progresses further.

Cause

Most likely cause is some kind of corruption somewhere in ADAM.

Resolution

If using a custom Standard make a copy of the Standard and use the new copy. 
If it continues to happen, then break the Standard down into each section.
Run jobs on each standard/section breaking down more into specific checks until the checks causing issue are identified.
Either remove those checks or fix them, so as to not cause this issue.