CSK install Error Applying XOG applying pages niku_overviewFrame.xml

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Article ID: 223276

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

After having upgraded from 14.4 to 15.9.3 without any problem, found an issue while installing CSK (admin content csk) :

Install.logs:

..(ReleaseUtilityTask) Current version: 15.8.0.260
..(ReleaseUtilityTask) Upgrading to:    15.9.3.740

--

admin.log 

8/19/21, 6:50 PM (admin) Error Applying XOG: Failure occurred while applying pages/niku_overviewFrame.xml
8/19/21, 6:50 PM (admin)  Check /app/clarity/logs/content/xog/csk/pages/niku_overviewFrame_out.xml for errors
8/19/21, 6:50 PM (admin) Failed to install content pack. ID: csk
/app/clarity/META-INF/content/xog/csk/install.xml:283: exec returned: 2

..      

<KeyInformation>
        <column name="externalSource">NIKU</column>
        <column name="portlet_code">cop.projectsByBudgetedCost</column>
        <column name="page_code">copSponsor</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>WARNING</Severity>
        <Description>XOG-3203: Portlet specified on page not found</Description>
      </ErrorInformation>
    </Record>
    <Record>
      <KeyInformation>
        <column name="externalSource">NIKU</column>
        <column name="portlet_code">cop.currentIssues</column>
        <column name="page_code">copProjectManagerAlerts</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>WARNING</Severity>
        <Description>XOG-3203: Portlet specified on page not found</Description>
      </ErrorInformation>
    </Record>
    <Record>
      <KeyInformation>
        <column name="externalSource">NIKU</column>
        <column name="portlet_code">cop.riskManagement</column>
        <column name="page_code">copIssuesRisks</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>WARNING</Severity>
        <Description>XOG-3203: Portlet specified on page not found</Description>
      </ErrorInformation>
    </Record>
    <Record>
      <KeyInformation>
        <column name="externalSource">NIKU</column>
        <column name="portlet_code">cop.issueManagement</column>
        <column name="page_code">copIssuesRisks</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>WARNING</Severity>
        <Description>XOG-3203: Portlet specified on page not found</Description>
      </ErrorInformation>
    </Record>
    <Record>
      <KeyInformation>
        <column name="externalSource">NIKU</column>
        <column name="source">niku.com</column>
        <column name="code">niku.overviewFrame</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>FATAL</Severity>
        <Description>XOG-3204: Page record has not been inserted java.lang.NullPointerException

 

Cause

Missing portlet dependencies at source Clarity 14.4

Environment

Clarity 15.9.3

Resolution

Issue resolved by correcting dependencies at source Clarity 14.4, by exporting and importing dependencies from blank new Clarity 14.4 DB.