Microsoft Edge and Google Chrome do not open if "Validate image dependence integrity" mitigation technique is applied and SEP 14.2 RU2 MP1 or later is installed

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Article ID: 223252

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Updated On:

Products

Endpoint Protection Endpoint Security

Issue/Introduction

On devices with Endpoint Protection (SEP) 14.2 RU2 MP1 or later using Application Control, web browsers Microsoft Edge and Google Chrome will not open if mitigation technique Validate image dependence integrity is enabled on Windows 10 or 11.

Environment

  • SEP 14.2 RU2 MP1 or later with Application Control (ADC) feature installed
  • Microsoft Edge
  • Google Chrome

Resolution

Symantec is currently investigating this issue and will update this document as more information becomes available.

Workaround

To allow Microsoft Edge or Google Chrome to launch on devices running SEP 14.2 RU2 MP1 with Application Control, disable Validate image dependence integrity technique.