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User unable to open Dx APM from Landing page
Article ID: 223245
Updated On:
Products
DX SaaS
Issue/Introduction
User had SAML login. The would log into SAAS could see the landing page. Then clicking the Open APM button the screen would flicker a few times then return to the landing page. If the user Click on DxOI they would see a few error messages never see the page.
Cause
Customer was using Chrome with an extension called "Modify Headers for Google Chrome"
Environment
Release : SAAS
Component : Integration with APM
Resolution
Turned off the extension and was able to use APM and DxOI
Additional Information
Case #32821835 / DE512527
Attachments
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