Endpoint Protection 14.3 RU1 MP1 and older clients not following Client Upgrade Policy
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Endpoint Protection 14.3 RU1 MP1 and older clients not following Client Upgrade Policy
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Article ID: 223237
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Updated On: 11-09-2023
Products
Endpoint Protection
Issue/Introduction
Endpoint Protection (SEP) 14.2 RU1 MP1 and older clients are not honoring Upgrade Schedule settings in a Client Upgrade Policy.
Environment
Client Upgrade Policy was added in Endpoint Protection Manager (SEPM) 14.3 RU3.
Cause
Upgrade Schedule policy processing logic was added to SEP clients in 14.3 RU2.
Resolution
In a SEPM 14.3 RU3 and later environment where a Client Upgrade Policy is applied to various SEP client versions, below is the expected behavior.
SEP 14.3 RU2 and later clients will follow the Upgrade Schedule defined in an applied Client Upgrade Policy.
SEP 14.3 RU1 MP1 and older clients will follow the Upgrade Schedule settings defined in the assigned Installation Package applied to their group on the Install Packages tab.