Error unregistering NFA from CAPC / NetOps Portal

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Article ID: 223229

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

If you get an error in CAPC trying to add it as data source: "Adding Data Source Failed Data source is already registered to another DX NetOps instance"

You may come across this documents:

https://knowledge.broadcom.com/external/article?articleId=32519

If you click on invoke at UnregisterPerformanceCenter option produces this error see below:

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> NetQoS.ReporterAnalyzer.i18n.i18nException: Unrecognized Guid format. ---> System.FormatException: Unrecognized Guid format.   at System.Guid.TryParseGuid(String g, GuidStyles flags, GuidResult& result)   at System.Guid..ctor(String g)   at NetQoS.ReporterAnalyzer.Business.ProductSync.Sync.UnregisterPerformanceCenter(String pcID)   at NetQoS.ReporterAnalyzer.WebService.ProductSync.ProductSync.UnregisterPerformanceCenter(String pcID)   --- End of inner exception stack trace ---   at NetQoS.ReporterAnalyzer.WebService.ProductSync.ProductSync.UnregisterPerformanceCenter(String pcID)   --- End of inner exception stack trace ---   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)   at NetQoS.Core.Services.Controller.InvokeMethod(Object objectItem, String methodName, Object[] parameters)   at NetQoS.DataSource.WebService.CallMethod.Invoke(String interfaceName, String methodName, Object[] parameters)   at NetQoS.DataSource.WebService.ProductSyncWS.UnregisterPerformanceCenter(String pcID)

Cause

You must run the unregister from the NFA Console server itself. It cannot be ran remotely.

Environment

Release : 10.0

Component : NFA

Resolution

We ran through the steps mentioned here from the NFA Console itself:

https://knowledge.broadcom.com/external/article?articleId=32519