Client obtained a user certificate for SMP/E Internet Service. (used for SMPE order)
Trying to install it, gets error:
javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path building failed:
com.ibm.security.cert.IBMCertPathBuilderException: unable to find valid certification path to requested target.
Client has the wrong Digicert Root certificate. From the doc:
Client's Label: digicertglobalroot ca certificate has serial: AB1C22083BE056904246B1A1756AC95991C74A
Release : 15.0
Component : CA RECEIVE ORDER
Download the Digicert Root certificate: (this certificate is required after February 5, 2021)
Note the location of the file on your workstation where the certificate was downloaded.
The certificate from the above link has serial: Z26Y25E6A711A9A0BB2864B11D09FAE5
The correct certificate Digicert Root certificate with serial:12345711A9A0BB2864B11D09FAE5 has been uploaded to this case.
Review the information on creating and downloading and installing the certification...