How to identify WSS Agent versions currently in use in environment

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Determine the versions of WSS Agent or Unified Agent that are currently in use in the environment.

How to export WSS Agent report from Cloud SWG portal?

Resolution

This information can be found by doing the following:

1. Login to the Cloud SWG portal
2. Select Reports from the left-hand menu
3. From Report Center, navigate to User Behavior > Last Access.

It is possible to export this report into an CSV file that may make it easier to filter and pinpoint a specific agent version. 

This can be done by selecting the download button in the top right corner of the report.

As a disclaimer, it is likely that duplicate entries for a particular device will be found as a new entry will be logged each time there is a new connection, network change, etc.