Large size log file for CA Search Server

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Article ID: 223203

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Updated On:

Products

CA Service Desk Manager

Issue/Introduction

Application is stopped working frequently. Root cause analysis shows that drive of installation directory is getting full due to large size of searchserver.stdout (80 GB) and ca_es_cluster.log (30 GB).

Even after moving these logs, new logs of similar size are getting generated again.

Environment

Release : 17.2

Component : XFLOW INTERFACE FOR SDM

Resolution

After reviewing the environment and in the absence of xFlow\ServicePoint :

Since, it is not being used for anything to prevent its logs from filling\consuming the server space and resulting in the interruption of the CA Service Desk Manager service.

The recommendation to overcome the current overflow of logs is to stop / disable the windows service for now, if not uninstall the Service Server.

 

 

 

Additional Information

Note: When ready to use xFlow, Search Server can be installed on a standalone server to avoid integration issues.