Stop Connector Alerts From Being Generated

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Article ID: 223165

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

We have removed an SOI connector from service via the connector admin page.

 

However, we are getting email alert messages that the connector is down.  How can we disable this alert from being generating without having to restart the mgr.

 

 

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Manager

Resolution

We access the Error Notification Configuration directly via SOI Manager 

<manager-host>:7090/sam/admin/soiAdmin-config.jsp

 

In the Connector Failure Notification Settings section, we set it to No