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Stop Connector Alerts From Being Generated


Article ID: 223165


Updated On:


CA Service Operations Insight (SOI)


We have removed an SOI connector from service via the connector admin page.


However, we are getting email alert messages that the connector is down.  How can we disable this alert from being generating without having to restart the mgr.




Release : 4.2

Component : Service Operations Insight (SOI) Manager


We access the Error Notification Configuration directly via SOI Manager 



In the Connector Failure Notification Settings section, we set it to No