Security Analytics storage arrays contain canisters for fans. There are two canisters, one on the left and one on the right. It is possible that these fan canisters will fail. If they do fail, you will get an error message that the fan has failed and it should indicate whether it is the left or the right canister as seen below:
Failure Entry 1: FAILED_FAN-Recovery Failure Type Code: 1
Storage array: xxxxxxxxxx
Component reporting problem: Fan canister Right
Location: Controller/Drive tray 0 (or tray 99)
Component requiring service: Fan
Service action (removal) allowed: No Service action LED on component: No
Dell MD3860 storage array
Netapp E-5600 series storage array
Generate a support log bundle from the array and contact technical support in order to get a replacement fan canister. The fan canister is hot swappable.
To replace the fan canister, the canister should first be prepared for removal. On the back of the canister, there are three LED lights as shown below
1. Fan Power LED (Green)
2. Fan Service Action Required LED (Amber)
3. Fan Service Action Allowed LED (Blue)
To prepare the fan canister for removal, follow these steps:
Slide the replacement fan canister all the way into the controller-drive tray, and then move the fan canister so that the tab on the fan canister latches. Then confirm the status of the storage array in SANtricity and make sure all is showing Optimal.