System error in List views

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Article ID: 223097

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Updated On:

Products

Clarity PPM On Premise Clarity PPM On Premise Clarity PPM SaaS Clarity PPM SaaS

Issue/Introduction

When going to the Resource List I get a system error (It applies to any list view where the log file shows the same exception):

app-ca.log file shows the following error:

ERROR 2021-09-02 07:24:18,149 [http-nio-8080-exec-691] niku.xql2 (clarity:myuser:22863164__37A6E104-BF55-466D-BA22-DD31D3A79085:projmgr.getResources) Internal Processing exception
java.lang.NullPointerException

What can be the cause of the error? 

Resolution

Flush the Clarity cache

Attachments