Scheduled Report Failed after the upgrade

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Article ID: 223072

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Scheduled Report failed after the upgrade to Jaspersoft 7.8.

Environment

Release : 15.9.2

Component :

Resolution

a) Please pause the jobs

b) once upgrade then resume the schedule jobs

c) if in case the scheduled report job failed, then please perform the below

1) From Advance Reporting

2) Click on view/schedules

3) Click on Edit

4) Once it open, then click on Save

The report will run on the next schedule time