Microsoft Bulletin/KB is not available in Patch Management feed

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Article ID: 223039

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Updated On:

Products

Patch Management Solution

Issue/Introduction

Customer reports the following:

"The below KB is not available in Altiris (Patch feed in ITMS)

KB5005357- Delete Volume Shadow Copies"

Cause

KB5005357 is not listed in Microsoft Catalog and is actually a Knowledge Base article documenting a known issue

Environment

Release: 8.5

Component: Patch Management, PM Import

Resolution

Search the KB/Bulletin in Microsoft Update Catalog, if it is not listed, search in a browser to get more information about the "KB"

When a knowledge base article is found, check which bulletin/s apply to the issue documented in the KB.