How do I stop alerting at the interface level?

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Is there a way to stop alerting on interfaces on devices awaiting upgrades?

We won't upgrade the switches until next year and we are getting alerts on various interfaces. We would like to continue polling but stop alerts.

 

Environment

Dx NetOps Performance Management any version

Resolution

The only way to stop the alerting would be to remove the device / interfaces from the group(s) that the threshold profile is applied to.  If the device / interfaces was manually added just delete them from the group.  If they were added by rule, you would have to adjust the rule so they were no longer a part of the group