The Autosys services shutdown due to Sybase database procedure cache limit

Products

• Autosys Workload Automation

Issue/Introduction

The application server service shuts down intermittently with the following error -

[08/31/2021 21:43:41]      CAUAJM_E_18000 Database function call <ct_results> failed in <parseInternal> with return code: CS_CMD_FAIL
[08/31/2021 21:43:41]      CAUAJM_E_18016 Server: XXXXXXXX
[08/31/2021 21:43:41]      CAUAJM_E_18018 Server message: Message number(701), Severity(17), State(3), Line(1), Message String: There is not enough procedure cache to run this procedure, trigger, or SQL batch. Retry later, or ask your SA to reconfigure ASE with more procedure cache.
[08/31/2021 21:43:41]      CAUAJM_W_10900 The database monitoring system has detected a potential problem with the database.
[08/31/2021 21:43:41]      CAUAJM_I_10901 The database monitoring system is beginning validation of database connections.
[08/31/2021 21:43:41]      CAUAJM_E_10656 The database <XXXXXX:XXXXXXXX> has encountered a critical error. Please contact the database administrator.

Environment

Workload Automation AutoSys

Cause

This error occurs when the database procedure cache is not large enough to execute a stored procedure, trigger, or batch of one or more SQL statements. This can happen when loading a query plan into procedure cache or when resolving or compiling a procedure, trigger, or batch.

Resolution

• Contact the Sybase administrator and get the procedure cache reconfigured as required.
• Then restart the application server service.
• Sybase official documentation for database Error 701 

errMessageAdvRes X312551