WCC views not updating and unable to close alerts from dashboard
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WCC views not updating and unable to close alerts from dashboard

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Article ID: 222989

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Updated On:

Products

Autosys Workload Automation

Issue/Introduction

WCC views are not refreshing and unable to close the alerts from the console. 

 

 

Environment

Release : 11.4.x and 12.x

Component : Workload Control Center

Resolution

Clear the server cache by issuing the following command:

Unix

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./wcc_monitor.sh -u <wcc user> -p <wcc user password> -d <AutoSys Server defined in WCC>

 

Windows

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./wcc_monitor -u <wcc user> -p <wcc user password> -d <AutoSys Server defined in WCC>

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After doing the above, bounce the Application Server and Scheduler processes