Deployment and update control file then getting the error

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Article ID: 222961

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Updated On:

Products

CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

Deployment and update control file getting the error for changes 

Cause

Found the problem in log file "Agent_BWOAS99APROD_Job_2590343_JobServerID_2590362.log"

The process is failing in this step:
=================================================================================================
2021-08-26 12:25:59,283 - Ending Action PCLI - Get Control File from PVCS(P3088.F182483.E182485.E182490) 
 Action Type: Run Command Line 
 Action State: true 
 Action Description: Run Command Line action has finished successfully.<BR>Return value: -3<BR>Std out: <BR>Std err: Serena PVCS Version Manager (PCLI) v8.5.0.0 (Build 055) for Windows NT/80x86
Copyright (C) 1985-2013 Serena Software. All rights reserved.
12:25:59 Aug.26.21 [Error] 
The project root could not be loaded: "\\pvcs/pdb_Informatica_SAP_ERP".
<BR>Command line executed: pcli.exe get -r"" -z -a"C:\Deploy\Informatica_SAP_ERP\Control" -pr"\\pvcs/pdb_Informatica_SAP_ERP" -id"INFRA:*****" "/Control"<BR> 
=================================================================================================

Environment

Release : 6.6

Component :

Resolution

They moved that PVCS group back to the old version on Friday morning and after that, they were able to run that deployment with success. For now, they have put a hold on the PVCS (which is our file/exe repository) upgrade project until they can get it working with Release Automation.