UIM - Robot sending malformed alarms

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Article ID: 222924

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

This technical article documents an issue where some robots send alarms with malformed message strings (from controller and monitoring probes). 

Cause

Defect with plugin_metric. 

Environment

Release : 20.3

Component : UIM - ROBOT

Resolution

A plugin_metric fix has been released as part of robot_update 9.33 HF4. 

Download and deployment steps available below: 

robot_update 9.33 HF4
Solution Document: LU02559
https://support.broadcom.com/download-center/solution-detail.html?aparNo=LU02559&os=MULTI-PLATFORM