Perfcollector not producing files

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Article ID: 222887

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Updated On:

Products

DX NetOps

Issue/Introduction

Perfcollector script is not producing data and summary files. 

Environment

Release : 21.2

Component : Spectrum Core / SpectroSERVER

Resolution

The $SPECROOT/Performance directory is created when you run the perfcollector9 script. The user that ran the perfcollector9 script will own the Performance directory. The Spectrum install user needs to own the performance directory.

Delete the Performance directory,  log in as the Spectrum install user, and then run the perfcollector script again.