CA Business Intelligence (CABI) report appears to be off by an hour during Daylight Savings time.

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Article ID: 222856

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

When we select the timezone by country, the CA Business Intelligence report appears to be off by an hour during Daylight Savings time.

Environment

Release : 19.3, 20.2, 21.2

Component : CABI JasperReports Server for CA Performance Management

Resolution

The cities and descriptions are only for convenience, select the timezone needed by the UTC offset not the country name.

The labels do not change with Daylight Savings Time (DST), so the UTC<+/-><offset> in the time picker will be the standard time as relates to the country labels.

When launching the  CABI report, the Time Zone parameter is pre-populated with the first time zone in the list that has the appropriate UTC offset as designed.

For example, if the CABI server is in a time-zone with offset UTC+02, then control will be populated with (UTC+02:00) Amman.

So choosing a selection with the appropriate UTC offset, the reports show correctly