All Spectrum events from VNA Meraki plugin have a severity of UNKNOWN

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Article ID: 222846

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Updated On:

Products

CA Virtual Network Assurance CA Spectrum

Issue/Introduction

All events from the Meraki plugin in Virtual Network Assurance in Spectrum appears as MINOR Events with a severity of 'UNKNOWN

e.g.

  1. Thu 29 Jul, 2021 - 07:19:22 - Thu 29 Jul, 2021 - 07:19:22 - CISCO FAULT event

    VNA Notfication received with the following details:
    ----------------------------------------------------------------
    auto_tx_power_change: Auto Tx power change

    Source: auto_tx_power_change
    entityId: 1131
    notificationId: auto_tx_power_change
    cause:
    name: auto_tx_power_change
    rule:
    description: Auto Tx power change
    type: auto_tx_power_change
    severity: UNKNOWN
    state: CREATED
    origSeverity:
    occur:
    lc:
    domain:
    ack:
    delegated:
    prevSeverity:
    creation time: Jul 29,2021 07:08:29 AM
    last update time: Jul 29,2021 07:19:13 AM
    user domain ID: 153
    dataSourceContext: Meraki_b3f310cc-3364-4a88-8bb9-76e03c5405a7:api.meraki.com:0:restEvents
    unknown attr: ; deviceSerial:-Q2LD-Y858-F3GQ ; clientId:-null ; clientDescription:-null ; newPower:-8 ; networkName:-VLRS ; networkId:-L_683984193406896482 ; deviceName:-VLRS-LVL1-AP06 ; oldPower:-7 ; radio:-0

Environment

Spectrum 21.x
Virtual Network Assurance 21.x

 

Resolution

All events from the VNA Meraki plug-in are plain events that come into Spectrum with a Severity of INFO or UNKNOWN. As such, no alarms are created from these events.
Clients can customise these events to raise alarms with the required severity.