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An interface status is showing as down in Spectrum OneClick but condition is normal
Article ID: 222784
Updated On:
Products
CA Spectrum
DX NetOps
Issue/Introduction
We are seeing interface models in OneClick that are showing a status of down but the condition is set to normal
Cause
A user manually cleared the alarm on the interface model.
Environment
Release : Any
Component : Spectrum Alarm & Event Management
Resolution
Use the Event Configuration to configure the alarm associated with the 0x10d11 event to be non user clearable.
Feedback
Yes
No
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