ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

LDAP Synchronize Obsolete Users job not updating locked users


Article ID: 222716


Updated On:


Clarity PPM On Premise


LDAP - Synchronize Obsolete Users ' job deactivates users only when their status is 'Active' and not when their status is 'Locked'. Is this by design / expected behavior?


Clarity 15.9.3 and supported releases.


The LDAP job is based on a logic where it inactivates only active users (user status as Active in cmn_sec_users) in the system. If one would need to to deactivate locked users then the user status would need to be changed to 'Active' first and run the job subsequently. 

Additional Information

To learn more about the LDAP job please visit Techdoc reference:  LDAP - Synchronize Obsolete Users Job (On-Premise Only)