Issue - WebLogic agent V21.04 not getting CPU metrics folder for the jvm CPU.

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Article ID: 222662

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

 

We have recently enabled latest WebLogic agent version 21.4 (added the Java connector extension while packaging in ACC) in one of our applications. After enabling the agent, we are not seeing CPU metric folder for the JVM CPU usage. 

 

Cause

Platform Monitor file /files corrupted while installing. 

Environment

Release : SAAS

Component :

Resolution

Copied the below files from a working server, resolved the issue.  

 

libIntroscopeSolarisSparc64Stats.so
libIntroscopeSolarisSparc32Stats.so
libIntroscopeSolarisAmd64Stats.so
libIntroscopeSolarisAmd32Stats.so
libIntroscopeLinuxPower64Stats.so
libIntroscopeLinuxIntelAmd64Stats.so
libIntroscopeLinuxIntelAmd32Stats.so
libIntroscopeAIXPSeries64Stats.so
libIntroscopeAIXPSeries32Stats.so
Java15DynamicInstrumentation.jar
introscopeSolarisSparc64Stats.jar
introscopeSolarisSparc32Stats.jar
introscopeSolarisAmd64Stats.jar
introscopeSolarisAmd32Stats.jar
introscopeLinuxPower64Stats.jar
introscopeLinuxIntelAmd64Stats.jar
introscopeLinuxIntelAmd32Stats.jar
introscopeAIXPSeries64Stats.jar
introscopeAIXPSeries32Stats.jar
IntelligentInstrumentation.jar