Outlook Crashes on multiple Symantec Endpoint Protection Mac devices after upgrade to 14.3 RU2.
Crash reference:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff6f4a433a __pthread_kill + 10 1 libsystem_pthread.dylib 0x00007fff6f560e60 pthread_kill + 430 2 libsystem_c.dylib 0x00007fff6f42b808 abort + 120 3 libsystem_malloc.dylib 0x00007fff6f52150b malloc_vreport + 548 4 libsystem_malloc.dylib 0x00007fff6f52440f malloc_report + 151 5 f7f97d454687c58d3cacd626 0x000000010a2f70c5 SettingTool::DomainSettingClient::OpenDomain(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, bool) + 499 6 f7f97d454687c58d3cacd626 0x000000010a2f6d8d SettingTool::DomainSettingClientFactory::Create(std::__1::shared_ptr<SettingTool::IDomainSettingClient>&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, bool) + 141 7 f7f97d454687c58d3cacd626 0x000000010a2f9418 SettingTool::ReadCommand::performCommand(boost::program_options::variables_map const&) + 284 8 f7f97d454687c58d3cacd626 0x000000010a2ed782 int CommandExecutor<SettingTool::ReadCommand>(boost::program_options::variables_map const&) + 61 9 f7f97d454687c58d3cacd626 0x000000010a2ecd7a main + 762 10 libdyld.dylib 0x00007fff6f35ccc9 start + 1
This is related to the tool ShowSettings (SettingsTool). This is used to check the install, state, etc., of the SEP Mac Client. It is incompatible with the latest version of the SEP client.
Release : 14.3 RU2
The tool was provided to third-party NAC vendors so they could incorporate it into their host integrity checks; see How to determine if Endpoint Protection for Macintosh is installed and running. Find out vendor using it in the environment and see how they are running it, and remove/disable it from running at all.