How to configure temporary directory used by some intellisig scripts ?

Products

• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Asset Management

Issue/Introduction

Some intellisig scripts (used in Software signature scan) are using using temporary directory to write some log files.

By default this directory is %windir%\temp (eg: c:\windows\temp).

 

But some Antivirus configuration could prevent usage of %windir%\temp by script like vbs or powershell scripts and report alerts.

 

How to configure the temporary directory used by intellisig scripts ?

Environment

Client Automation - Any Versions

Resolution

In vbs scripts of following intellisig :

 

IBM Tivoli Storage Manager
Browsers
Adobe Products

 

The comstore parameter itrm/agent/am/IntellisigTempDirectory could be set to define a temporary directory

 

 

Example :

To define c:\temp\intellisig as temporary directory execute following command on Agent machines :

 

ccnfcmda -cmd SetParameterValue -ps itrm/agent/am -pn IntellisigTempDirectory -v "c:\temp\intellisig"

 

To check the current value following command could be used

ccnfcmda -cmd GetParameterValue -ps itrm/agent/am -pn IntellisigTempDirectory

 

If this parameter is not set or set to blank, the default parameter %windir%\temp is used

 

 

 

This parameter could be added in a configuration policy and centrally managed :

 

1- Copy the attached file IntellisigTempDirectory.xml on Domain Manager and execute this command :

ccnfregdb -m localhost -f IntellisigTempDirectory.xml -e

 

2- In configuration Policy applied to the Agents, this parameter could be configured under :

DSM/Agent/Asset Management/IntellisigTempDirectory

 

 

If this parameter is set to blank string, default value (%windir%\temp) is used.