Spectrum Contact Lost Model Desctruction is enabled but devices are not being deleted

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Article ID: 222463

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Updated On:

Products

CA Spectrum

Issue/Introduction

VNM Fault Isolation > Contact Lost Model Destruction is enabled with a Destruction Delay of 7 days.

We have many devices in the Initial state that are not being automatically deleted from Spectrum and they have not had a successful poll in more than 7 days.

Environment

Release:   Spectrum 20.x

 

Resolution

Devices with a Contact_Status = Initial (2) will not trigger the deletions as it's not considered contact status lost.

The VNM Fault Isolation > Contact Lost Model Destruction setting will only be ran against devices with Contact_Status = Lost (0)

Check the Spectrum Server Administration guide for more information on Significance levels and how it relates to Contact_Status.

Additional Information

Spectrum Significance Levels