OWB - Domain password change

Products

• Clarity PPM SaaS
• Clarity PPM On Premise
• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The domain password changed for a user, but they are still able to access Open Workbench, without updating the Proxy password. How does this work?

Environment

Release : 15.9.1

Resolution

After changing a domain password, Open Workbench may continue to still function, however there isn't a built in mechanism to update the password into OWB.

It is recommended to manually update the password value, if it has changed, to avoid it from failing at a point in the future.