z/OS Event Monitor crash during IPL if filter file is missing

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Article ID: 222368

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

The z/OS (MVS) Event Monitor crashes following an IPL of the LPAR and the crash appears to happen also because the Event Monitor tries to load a Filter File that does not exist.

The filter file is created as part of the Event but if for some reason the filter is NOT created, e.g due to missing privileges on the Mainframe, the Event does not create any warnings or errors.

Cause

Bug in Event Monitor 12.3.x

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Sub-Component: Agent MVS

Resolution

Workaround: verify the existence of the Filter File prior to launching the Event.

Solution: update the Agent z/OS (Event Monitor) to version 12.3.5 or superior where the issue does no longer occur.