Session timeout setting for CLI and Web console.

Products

• Endpoint Detection and Response

Issue/Introduction

Endpoint Detection and Response (EDR) command line interface (CLI) and web console session timeout setting.

Cause

There is no option available in ATP/EDR console to increase the session timeout. It is hard-coded into the product and set to 30 minutes.

Resolution

For CLI (putty) session, you can follow below configuration.
- How to make putty ssh connection never to timeout when user is idle?
If you go to your putty settings -> Connection and set the value of "Seconds between keepalives" to 0 to 240 as required.

The Web Console session timeout setting is set to 30 minutes by default and it's not configurable.

Note  - There is no pre-defined period configured for EDR CLI session timeout.