User is unable to select business hours for a device

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Article ID: 222308

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Tenant has users operating in different business hours.

They have a device in a user created group for which they have a choice of selecting three BH.

When displaying any graphs for a device in the group, they are not getting the option to choose more then 1 set of business hours.

Environment

Release : 20.2

 

Resolution

There can only be one set of business hours per site group.

So an element/device in one site group will only be able to select business hours for that site group.

If the element device is in multiple site groups multiple business hours will be available.