ASM monitor randomly showing errors -96 and -98

Products

• CA App Synthetic Monitor

Issue/Introduction

We mostly run script-based monitors, on the dedicated OPMS. Lately, we are seeing intermittently following errors in logs for monitors:

(-96) Checkpoint non-numeric status 'queued', full response: ''

(-98) no more monitoring stations available to perform the check

When this happens, that run of the monitor is skipped.

Environment

Release : SAAS

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Resolution

The issue is fixed after the restart of the optunnel client on OPMS.