Health status shows warning even if there are no health check failures
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Health status shows warning even if there are no health check failures

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Article ID: 222274

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Updated On:

Products

ProxySG Software - SGOS ASG-S200 ASG-S400 ASG-S500

Issue/Introduction

Proxy device shows health status as warning even when all the enabled health checks are passed successfully.

Java edition: 


Steps to configure Health Check status:
1. Open Proxy UI.
2. Configuration
3. Health Checks
4. General

Admin Console Edition:
Steps to configure Health Check status:
1. Open Proxy Admin Console
2. Administration
3. Health check 
4. Change status for service that you would like disable

5. Save changes. 

Cause

Misconfiguration

Resolution

When Health Check is set as "Disabled: Unhealthy", proxy status is expected to show as "Warning".
If the health check object is not being used, it can be set as "Disabled:Healthy" which will modify the Proxy status back to Green - OK.

Additional Information

Configuring health check as disabled - healthy, Proxy will consider forwarding host as healthy without performing periodic health checks on it.
Similarly, Configuring health check as disabled - unhealthy, Proxy will consider forwarding host as unhealthy without performing periodic health checks on it