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AS400 executor will not start the agent -Log file not created
Article ID: 222269
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
The agent on AS400 does not startup after the server has been restored from h/w failure.
The command to start the agent process 'strucagent' seems to be executed successfully however No work log is being created for the agent start command and no temp file either.
Cause
JOB QUEUE where the agent is running was on hold.
Environment
Release: 12.3
Component: AUTOMATION ENGINE AGENT ON AS400
Resolution
Ask the AS400 administrator to verify the job queue status and unhold the same.
Feedback
Yes
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