SOI-CABI SSO integration failed

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Article ID: 222245

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Recently we try to integrate CABI with SOI for SSO, following some instructions provided before, I put here, seems like something wrong with the cabiSSO.jsp.

there isn't an out-of-the-box URL for direct SSO from SOI to CABI, but I have created this JSP page that enables it.

Just copy the file attached in <SOI_HOME>\SamUI\webapps\sam\ui

There is no need to restart.

URL would be: http://<ui>:<port>/sam/ui/cabiSSO.jsp

This JSP uses the Report configuration to redirect and requires SSO enabled between SOI and CABI.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/administrating/general-administration_2/configure-ca-soi-reports-for-cabi-jasperreports-server.html#concept.dita_068dfb68005f080af1047132c71ce7a2d342a82e_EnableCASOIReportsforSSOUsers

Environment

Release : 4.2

Component : Service Operations Insight (SOI) Reports

Resolution

The file cabiSSO.jsp was created by another Broadcom team and is not part of SOI.

We setup the SSO between SOI and Jaspersoft using the steps listed in section

Enable CA SOI Reports for SSO Users

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight/4-2/administrating/general-administration_2/configure-ca-soi-reports-for-cabi-jasperreports-server.html#concept.dita_068dfb68005f080af1047132c71ce7a2d342a82e_EnableCASOIReportsforSSOUsers