Harvest Manual Sync process not working correctly

Products

• CA Harvest Software Change Manager

Issue/Introduction

When running the Harvest Manual Sync process which uses SyncOS.pl, everything works on the Harvest side, but the files are not syncing up to the filesystem on the remote agent side.

Environment

Release : 14.0

Component :

Resolution

This was a custom perl script that was failing.  Customer analyzed the script and resolved the problem on their own.