Single artifact downloaded as one file when zip selected

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Article ID: 222213

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Updated On:

Products

Security Analytics Security Analytics - VA

Issue/Introduction

SA users are unable to download email artifacts as .zip. When a user selects an email artifact and clicks "Download> Download as ZIP" The email artifact is downloaded as a .eml (Microsoft Email Message). I confirmed that I'm also unable to download email artifacts as .zip. This also looks to be the case with other artifact types as well i.e. text/html, application. 

Cause

The CMC code had a bug which forced the zip request to be ignored

Environment

Release : 8.2.2

Resolution

The fix is in release 8.2.5.  The alternative is to download multiple artifacts and extract the file needed.