CALL object not triggered after host server crashed/restarted caused JOBS failure

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Article ID: 222205

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Updated On:

Products

CA Automic Operations Manager

Issue/Introduction

The Notification object was not triggered after the JOBS failed due to host server crashed/restarted while the job is still in Active status executing the Process tab. Also, the call for the Notification object is defined in the Post-Process tab. 

Cause

N/A

Environment

Release : 12.x

Component : Unix Agent,  Automation Engine

Resolution

If the JOBS is still  executing  the Process tab but when the server is suddenly stopped, the Post-Process tab will not be executed. There's another AE script which can monitor when an agent is stopped. Please see the KB below.

 

https://knowledge.broadcom.com/external/article?articleId=203167