Users can't log into JasperServer 7.2 due to error: Caused by: com.jaspersoft.jasperserver.api.JSExceptionWrapper: jsexception.folder.too.long.uri

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

After upgrading from JasperSoft from 6.3 to 7.2 and create again the connection to LDAP, the users can't login using the Active Directory credentials. 

The following error appears:

:56.313 SEVERE [http-nio-8090-exec-8] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=500, location=/500.html]
 org.springframework.security.authentication.AuthenticationServiceException: Error during synchronization
 at com.jaspersoft.jasperserver.api.security.externalAuth.ExternalDataSynchronizerImpl.synchronize(ExternalDataSynchronizerImpl.java:106)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
 at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
 at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
 at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
 at com.sun.proxy.$Proxy156.synchronize(Unknown Source)
 at com.jaspersoft.jasperserver.war.util.ExternalRequestParameterAuthenticationFilter.onSuccessfulAuthentication(ExternalRequestParameterAuthenticationFilter.java:44)
 at com.jaspersoft.jasperserver.war.util.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:97)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:101)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:227)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.ji.license.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:96)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:85)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:227)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:57)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:163)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.war.MultipartRequestWrapperFilter.doFilter(MultipartRequestWrapperFilter.java:95)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:43)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:150)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)
 at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)
 at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)
 at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)
 at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)
 at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
 at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
 at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
 at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:728)
 at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:472)
 at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:395)
 at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316)
 at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:395)
 at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:254)
 at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:349)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:175)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
 at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
 at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800)
 at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
 at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)
 at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)
 at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
 at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.RuntimeException: com.jaspersoft.jasperserver.api.JSExceptionWrapper: jsexception.folder.too.long.uri
Arguments: 
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.ldap.LdapExternalTenantProcessor.process(LdapExternalTenantProcessor.java:73)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
 at com.sun.proxy.$Proxy155.process(Unknown Source)
 at com.jaspersoft.jasperserver.api.security.externalAuth.ExternalDataSynchronizerImpl.synchronize(ExternalDataSynchronizerImpl.java:86)
 ... 83 more
Caused by: com.jaspersoft.jasperserver.api.JSExceptionWrapper: jsexception.folder.too.long.uri
Arguments: 
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.HibernateDaoImpl.executeWriteCallback(HibernateDaoImpl.java:122)
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.HibernateDaoImpl.executeWriteCallback(HibernateDaoImpl.java:83)
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl.saveFolder(HibernateRepositoryServiceImpl.java:489)
 at sun.reflect.GeneratedMethodAccessor409.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
 at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
 at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
 at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
 at com.sun.proxy.$Proxy73.saveFolder(Unknown Source)
 at com.jaspersoft.jasperserver.multipleTenancy.MultiTenancyFacadeService.createTenantTemplateFolder(MultiTenancyFacadeService.java:204)
 at com.jaspersoft.jasperserver.multipleTenancy.MultiTenancyFacadeService.createTenant(MultiTenancyFacadeService.java:161)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.MTAbstractExternalProcessor$1.execute(MTAbstractExternalProcessor.java:70)
 at com.jaspersoft.jasperserver.multipleTenancy.MultiTenancyFacadeService.executeCommand(MultiTenancyFacadeService.java:67)
 at sun.reflect.GeneratedMethodAccessor412.invoke(Unknown Source)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:333)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
 at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
 at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
 at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
 at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
 at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
 at com.sun.proxy.$Proxy87.executeCommand(Unknown Source)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.MTAbstractExternalProcessor.createOrganization(MTAbstractExternalProcessor.java:68)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.MTExternalTenantSetupProcessor.findOrCreateTenant(MTExternalTenantSetupProcessor.java:166)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.MTExternalTenantSetupProcessor.findOrCreateTenantHierarchy(MTExternalTenantSetupProcessor.java:210)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.ldap.LdapExternalTenantProcessor.findOrCreateTenantHierarchyFromRdn(LdapExternalTenantProcessor.java:107)
 at com.jaspersoft.jasperserver.multipleTenancy.security.externalAuth.processors.ldap.LdapExternalTenantProcessor.process(LdapExternalTenantProcessor.java:66)
 ... 91 more
Caused by: com.jaspersoft.jasperserver.api.JSException: jsexception.folder.too.long.uri
Arguments: 250,
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl.validateResourceUriLength(HibernateRepositoryServiceImpl.java:2128)
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl.access$400(HibernateRepositoryServiceImpl.java:139)
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl$13.execute(HibernateRepositoryServiceImpl.java:492)
 at com.jaspersoft.jasperserver.api.metadata.common.service.impl.HibernateDaoImpl.executeWriteCallback(HibernateDaoImpl.java:93)
 ... 126 more

 

Cause

The full distinguished name for the user is very long

Environment

Release : 17.3

Component : JASPERSOFT REPORTS FOR SERVICE MANAGEMENT

Resolution

1. Implement: https://community.jaspersoft.com/wiki/after-configuring-ldap-authentication-unable-login-due-jsexceptionfoldertoolonguri

2. Comment out list items of organizationRDNs property in the applicationContext-externalAuth-LDAP-mt.xml

From

         <property name="organizationRDNs">
         <list>
             <value>dc</value>
             <value>c</value>
             <value>o</value>
             <value>ou</value>
             <value>st</value>
         </list>
         </property>

To

         <property name="organizationRDNs">
         <list>
            <!--<value>dc</value>
            <value>c</value>
            <value>o</value>
            <value>ou</value>
            <value>st</value>-->
         </list>
        </property>