CAPM Business Hours Filter not showing groups to associate

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Article ID: 222175

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

While Configuring Business Hour (BH) filter for reporting, the dialog asks to specify the site and group/s.

However, the dialog does not allow a group to be selected and transferred to the right hand-side. Why?

Environment

DX NetOps CAPM all releases

Resolution

BH groups is not allowing assignment as the user does not have access permissions assigned for this tenant's groups. Once access permissions are assigned, then assigning groups will be possible:

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