Monitoring Profile - No Metric families showing and error when saving.

book

Article ID: 222134

calendar_today

Updated On:

Products

DX NetOps CA Performance Management - Usage and Administration CA Spectrum CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

In NetOps we have a Monitoring Profile that has numerous Metric Families in it. However when looking at it is blank. When editing it. It shows the Metric Families are selected. However when saving it we get the following error message 'An unknown error occurred while trying to save the monitoring profile. Please refer to the log files for more details.'

Environment

Dx NetOps Performance Management 20.2

Resolution

There seemed to be some metrics that were no longer in the system  They were showing up as the internal database name

Once removed, the monitoring profile saved fine

Attachments