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Monitoring Profile - No Metric families showing and error when saving.


Article ID: 222134


Updated On:


DX NetOps CA Performance Management - Usage and Administration CA Spectrum CA Network Flow Analysis (NetQos / NFA)


In NetOps we have a Monitoring Profile that has numerous Metric Families in it. However when looking at it is blank. When editing it. It shows the Metric Families are selected. However when saving it we get the following error message 'An unknown error occurred while trying to save the monitoring profile. Please refer to the log files for more details.'


Dx NetOps Performance Management 20.2


There seemed to be some metrics that were no longer in the system  They were showing up as the internal database name

Once removed, the monitoring profile saved fine