Audit Trail tab not visible despite having 'Audit Trail - Access' access right

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Article ID: 222050

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Users are unable to see the 'Audit Trail' tab on projects despite having the Global 'Audit Trail - Access' access right.

Below is a screenshot of what users should be able to see when they click on a project

Steps performed are:

1. When a user is created, under Resource Access Rights -> Global
2. Chose Audit Trail Access
3. Save & Return

 

 

Environment

Clarity SaaS

Resolution

Give the resources the 'Audit Trail - View - All' Access Right and check whether they are then able to see the Audit Trail tab on the Project page. See the following link for details:
Configure a Global Audit Trail

If you check the Audit Trail Tab option under Admin-> Portlet Page-> PMO Project Status-> Tab it should then apply to all users who have the 'Audit Trail - View - All' Access Right