"Converted" value being automatically added back to Resolution field

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Article ID: 222022

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Updated On:

Products

CA Agile Central SaaS (Rally) CA Agile Central On Premise (Rally) Rally Perpetual Hosted

Issue/Introduction

If the Converted value in the Resolution field is renamed or deleted, it is readded back into the list of values automatically at a later time.

Cause

This is working as designed.  When a defect is converted into a user story, the resolution of the defect is set to Converted.  If the value does not exist in the field definition, the system automatically adds the value back into the Resolution field.

Resolution

It is best to leave this value as is since it is required by the conversion process